Country: Canada
2024-12-17
Case Product: Aluminum Louvered Pergola
Customer: Borina
Case Overview:
After Borina sent us the on-site pictures, we made the sketch within a day, and he was very satisfied. We told him that we were a reliable company that could provide one-stop outdoor product procurement services. He then told us that he also wanted outdoor furniture and other products.
After a month of intensive production, we sent many videos and pictures of testing in the workshop. After receiving his satisfaction, we packed them in sturdy plywood cases. With detailed instruction and our patient online guidance, he quickly completed the installation.
However, due to the workers damaging the converter of the light strip during the installation of the wiring, we immediately sent him the new replacements for free.
After the installation of the new replacement parts, the entire pergola and furniture look very beautiful.
Soon after, Borina informed us that he still needed to purchase cassette awning and glass terrace shed. Based on his on-site pictures, we quickly made a plan, and after receiving his confirmation, we also produced and shipped it quickly.
As expected, he was very satisfied with all the products in the end and recommended us to his neighbors! We are all very happy!